Terms & Conditions

1. Acceptance of Terms

By creating an account or otherwise using the Service, you confirm that you are at least 16 years old and are able to form a binding contract with MessageCraft. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of the Service

MessageCraft provides a platform for creating, running, reviewing, and refining AI-assisted marketing workflows, including human review checkpoints. We may add, modify, or remove features of the Service at any time.

3. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us promptly of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation, or infringe the rights of others.
• Upload or generate content that is unlawful, harmful, defamatory, or otherwise objectionable.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, resell, or misuse the Service or its underlying technology.

5. Your Content

You retain ownership of the content you submit to or create with the Service (“Your Content”). You grant us a limited license to host, store, process, and display Your Content solely as necessary to provide and improve the Service. You are responsible for ensuring you have the rights necessary to use Your Content.

6. AI-Generated Content

The Service uses artificial intelligence to help generate drafts and other content. AI output may be inaccurate, incomplete, or inappropriate for your needs. You are responsible for reviewing, editing, and approving all AI-generated content before relying on or publishing it. The Service’s human review checkpoints are provided to help, but do not guarantee the accuracy or suitability of any output.

7. Intellectual Property

The Service, including its software, design, and trademarks, is owned by MessageCraft and protected by intellectual property laws. Except for the rights expressly granted to you, these Terms do not transfer any ownership of the Service to you.

8. Third-Party Services

The Service may integrate with third-party services (such as authentication providers). Your use of those services is subject to their own terms, and we are not responsible for third-party services.

9. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service if you violate these Terms or if we discontinue the Service. Upon termination, your right to use the Service will cease immediately.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the maximum extent permitted by law, MessageCraft will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the Service.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “effective date” at the top of this page. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at [email protected].