MessageCraft
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Privacy Policy

Effective date: September 20, 2026

This Privacy Policy explains how MessageCraft ("MessageCraft", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website and application (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us and information that is generated automatically when you use the Service.

  • Account information: your name, email address, and password (stored in encrypted form) when you create an account. If you sign in with Google, we receive your name, email address, and profile image from Google.
  • Content you create: the workflows, templates, inputs, prompts, generated drafts, reviews, and related data you submit or produce through the Service.
  • Usage information: how you interact with the Service, such as pages viewed, features used, and actions taken.
  • Technical information: your browser type, device information, and general log data collected automatically to keep the Service secure and reliable.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve the Service.
  • Create and manage your account and authenticate you when you sign in.
  • Generate, review, and store the marketing content and workflows you create.
  • Communicate with you about your account, including service-related notifications and support requests.
  • Protect the security and integrity of the Service and prevent fraud or abuse.
  • Comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • With your team: if you are part of a shared team workspace, your workflows and runs may be visible to other invited members of that team.
  • With service providers: third parties that help us operate the Service (such as hosting, database, authentication, AI processing, and email delivery providers), who are permitted to use the information only to perform services for us.
  • For legal reasons: when required to comply with applicable law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of our users or others.
  • In a business transfer: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may delete your account at any time from your Account page, after which we will delete or de-identify your personal information, except where retention is required for legitimate business or legal purposes.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, update, or delete your personal information. You can update your profile details and password, or delete your account, directly within the Service. To make other requests, please contact us using the details below.

7. Third-Party Services

The Service may rely on or link to third-party services, such as Google for authentication. Your use of those services is governed by their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.

8. Children’s Privacy

The Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “effective date” at the top of this page. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].